No, clients cannot book a wedding without speaking to our Partners first.
We’ve found that most clients are not comfortable with booking a venue without speaking to the Partner’s Wedding Team first. It’s essential that couples build a relationship with you to ensure they like and trust the person who will be planning and executing their wedding. You also have the most product knowledge so are best placed to answer questions about it.
The way this works on the site is once clients have used the platform to filter down their favourite venues based on experience and price (usually 3-4 venues), they will message you and begin the conversation.
This helps to minimise complaints and cancellations after booking, resulting in positive reviews. It ensures the client and venue are the right fit for each other, maximising the chances of a smooth wedding planning process and an amazing experience on the day.